FAQ

No order is too small. Basically, we don’t have a MOQ requirement, but the price depends on the qty. 

Yes, we frequently work with OEM clients and provide volume discounts on large orders.

Delivery time depends on the order quantity.

We do ship internationally. 

Regarding International Shipping: Our prices do not include duties, value-added taxes, or miscellaneous fees that may be assessed in connection with international shipping. If assessed, these charges are imposed after a package leaves our possession and are the responsibility of the package recipient, who will be billed for them by the local Customs Office, the shipping company, or others. Rejecting an order due to duties, taxes, or fees does not entitle the purchaser to a refund from us and may not avoid the duties, taxes, or fees.

We love to communicate.  Give us an email or a call and let’s discuss the best option for your application. You can also send us a form or quote request on the website.

We couldn’t possibly put every caster combination on the site, if you can’t find the caster wheel that you are looking for, drop an email or give us a call.

The diameter of the caster wheel plays a large role in mobility. Typically, the larger the wheel, the easier that it will roll.

There is a simple rule for this:

  • PU caster, for all types of floor. 
  • Nylon Caster, Suitable for carpets and tiles, But not for wooden floors or floors with fragile surfaces.